Refund policy
Streamlined Return Policy:
Hassle-Free Returns (Up to 60 Days)
We offer a generous 60-day return policy for most items. Here's what you need to know:
What can be returned?
- New, unopened, and uninstalled items in the original packaging.
- Mounted Wheels and Tires are NOT RETURNABLE due to being mounted.
Return Process:
-
Request an RMA (Return Merchandise Authorization): Contact our customer service team at sales@murrietamotorsports.com or call 951-428-4141 to obtain
an RMA number and return instructions. - Ship the item back: You are responsible for return shipping costs.
- Inspection and Refund: Once your return arrives, we will inspect it within 1-3 business days. If approved, your refund will be issued within 1-5 business days, minus a 10% restocking fee (to cover the initial free shipping).
Exceptions:
- Damaged or lost items: Please reach out to us immediately for assistance. We will handle the claim with the shipping company and provide a replacement or refund.